Deposits: They are NON REFUNDABLE
If you see a puppy you would like to buy, you do not need to put up the whole amount down all at once. You can "HOLD" your puppy by paying a non refundable Deposit of $300.00. Think of the Deposit as a Down Payment or Holding Fee. This amount is NON refundable for ANY REASON. BE sure to put down a deposit only if you're 100% sure you want the puppy. This lets us know you ARE a serious buyer and insures to us that you have thought this over and are ready to commit to your new forever companion. A deposit can only be made on ONE specific puppy. Occasionally we take advanced deposits if you are willing to wait for our future litters. So if you wanted a white girl, you can put down a deposit for a white girl from a future litter. Ask me about this if you would like more info on this.
How do you make a deposit?
If you are sure you want a specific puppy EMAIL me so we can talk. Once we talk and you are sure you are ready i will send you an invoice so you can use PayPal to make your deposit. You can send a check by mail (this has to be cleared with me first to be sure I have your branch of bank in my town to cash your check), or you can send a Postal money order by mail. After payment is received your puppy will then be held until they are ready to go home with you. The remaining balance is due in CASH at pick up.
What if I am having the puppy shipped to me? How does that work?
If you are having a puppy delivered via puppy nanny (as we NEVER ship cargo) all puppies must be paid for BEFORE delivery day! We now take Zelle as payment for any puppies that will be shipped. Zelle is a bank ap that is electronic, and it is easy to use. Zelle has a limit of 900.00 per day so it may be necessary for you to make payments using zelle three or four days in advance, before delivery day. You may also take a money order to Wells Fargo and make a deposit. These are the only two ways I currently accept payment if your using having a puppy shipped via puppy nanny.
If you are planning to fly out and pick your puppy up, then you can pay zelle, or pay cash at pick up.
What if I put down a deposit and as the puppy gets older,
it is not what I wanted??
We do not give a refund on deposits for any reason. However, if you decided to put a deposit down on a newborn or puppy up to 4 week old, and it grows to be a different then you wanted, or you see a puppy still available that you like more, you may apply your deposit to the other puppy you like that is still available. If there are no other puppies available at that time that you like, you may apply the deposit to next litter I have coming up. This is only good until the puppy you picked turns 6 weeks of age. When the puppy you picked turns 6 weeks of age your deposit will be NON TRANSFERABLE and no refund or transfer will be given. I can NOT , and will NOT make any exceptions to this rule. Sorry. The TRANSFER option is only good 2 TIMES ONLY. So if you decide to change your mind be 100 percent sure the other puppy is what you want. The TRANSFER is only available ONCE. after that there is NO REFUND and NO TRANSFER option available. Again, No exceptions to this rule. Transfer of deposit is a courtesy only and there is a 1 year time limit to chose your a different puppy. If you do not find a puppy in the 1 year time, the offer is then void and no refund will be given.
A 300 deposit is put down on puppy #1 because you want an orange sable.
at 4 weeks of age the puppy is changing to look more like a cream sable.
Puppy #2 is an orange Sable and still available.
You decide at that time to transfer your deposit to puppy #2.
A 300 deposit is made on puppy #1.
At 7 weeks you decide the puppy is not what you expected.
Because the puppy is over the age of 6 weeks no refund or transfer will be given.
Why do you only give transfer of the deposit for the puppy til the 6 week mark?
Pomeranian puppies have a stage they go through called the puppy uglies. See my FUR FACTS page for more info on this age stage for poms. For some puppies this process can start as early as 8 weeks. I like to have all puppies sold by the time they reach 8 weeks. I need time to place a puppy if someone decided they no longer want it. Making the cut off age at 6 weeks gives me two weeks to advertise and resell the puppy that was previously spoken for.
What if I decide I just don't want a puppy? Why don't I get a refund?
ALL deposits are NON REFUNDABLE. When you put down a deposit, if it was refundable, then why even take a deposit? Then anyone would be fickle, and change their minds, and I might hold a puppy til they are ready to go home, and someone might change their mind and expect a refund. That is not fair to me, nor is it fair to the puppy. When you put down a deposit a puppy is held for you. If you change your mind I have to relist the puppy and it may be older and harder to place. I want everyone who claims a puppy to be SERIOUS about buying the puppy and committing to the puppy. For all those reasons ALL DEPOSITS are NON REFUNDABLE for any reason.
What if something happens to the puppy before its time for it to go home?
This is very rare, but we are working with living, breathing, delicate babies. Sometimes, things can go wrong. If something should happen to the puppy you chose, you will be able to apply that deposit to a different puppy for up to 1 year from the date you made your deposit. You can choose from what I have available :D If that should happen, I will compensate you with a 300.00 discount on the next puppy.
SALES may be CANCELED but DEPOSITS will
STILL be NON REFUNDABLE if
If find out a puppy buyer is Lying to me about their home, about who they are, that they are an unfit home for a puppy, that they are a breeder pretending to be a PET HOME, or that they are just not the RIGHT FIT for one of our puppies, the SALE will be Canceled...but the deposit will NOT BE REFUNDED!